Please note our courier (PBT Couriers) are currently experiencing a significant increase in volumes throughout the country and particularly within Auckland.
We can deliver to any mainland New Zealand physical address. (sorry this excludes Chatham Islands & Stewart Island - please contact our Customer Services Department for freight options)
$7.00 Freight Charge for any orders under $100 when delivered within New Zealand
Free Freight for any orders over $100 when delivered within New Zealand
$5 surcharge for rural deliveries
Oversized items freight costs will be:
$30 North Island, $70 South Island per oversized item - if a rural delivery please contact firstname.lastname@example.org for a freight cost.
Gift vouchers: Freight FREE in New Zealand
Overseas Orders We also ship overseas. All our overseas orders go by New Zealand Post (with a tracking service). Overseas freight charges will be confirmed when you check out.
*Please Note that due to uncertain times with COVID-19, there are delays with some international deliveries up to 2-3 months depending on the country of delivery. Once the order is handed over to the courier, we have no control over the time period it would take to complete the international delivery.*
If you have any questions regarding shipping please contact us at email@example.com
*Please note the free freight offer only applies to orders made online at www.babyfactory.co.nz and delivered within New Zealand. Exclusions for oversized items may apply.
2 - 3 working days for Auckland deliveries
3 - 4 working days for North Island deliveries
5 - 6 working days for South Island deliveries
Rural Deliveries: 2-3 extra days for rural deliveries. Please mention your RD number when placing your order.
Around public holiday periods - please allow a few extra working days. During the Christmas period - please expect courier delivery to take a little longer than usual.