We can deliver to any mainland New Zealand physical address. (sorry this excludes Chatham Islands & Stewart Island - please contact our Customer Services Department for freight options)

$5.00 Freight Charge for any orders under $39 when delivered within New Zealand
Free Freight for any orders over $39 when delivered within New Zealand
$4 surcharge for rural deliveries

Oversized items freight costs will be:
$30 North Island, $70 South Island per oversized item - if a rural delivery please contact customerservices@babyfactory.co.nz for a freight cost.


Gift vouchers: Freight FREE in New Zealand

Overseas Orders We also ship overseas. All our overseas order go by New Zealand Post (with a tracking service). Overseas freight charges will be confirmed when you check out.

If you have any questions regarding shipping please contact us at customerservices@babyfactory.co.nz

*Please note the free freight offer only applies to orders made online at www.babyfactory.co.nz and delivered within New Zealand. Extra $4.00 Rural Charge for Rural Address. Exclusions for oversized items may apply.

Please allow:
2 - 3 working days for Auckland deliveries
3 - 4 working days for North Island deliveries
5 - 6 working days for South Island deliveries
Rural Deliveries: 2-3 extra days for rural deliveries. Please mention your RD number when placing your order.

Around public holiday periods - please allow a few extra working days. During the Christmas period - please expect courier delivery to take a little longer than usual.